If you have purchased any items with any discount offered by a joint promotion or other promotional activities but the discount offer has expired at the time of the exchange, the discount shall not be taken into account.The customer will have to pay the difference in price if s/he selects a product of a higher price.
Collectible and its price must be higher or equal to the original order amount. To exchange a product, the product must be available to purchase on Dr.Products must in “Good Condition” with no damaged in any way.We offer exchange service if the items in following conditions: Collectible Online Purchase Orders ONLY and not for purchases at any physical store. Please contact Customer Service immediately should this occur.Įxchange This Exchange Policy is applicable to Dr. Collectible, such as in the case if you received the item damaged. Return or exchange may be accepted at the discretion of Dr. We try to be as fair as possible, but we also cannot take huge losses on orders when the error was not on our end. If a mistake was made on our end then we're happy to pay shipping on the return. Who pays return shipping is decided on a case by case basis.Once inspection is complete, our customer service representative will either process your refund for returns, or assist you to place your replacement order for exchanges. Once we have received your return, your return will then be examined by our Quality Assurance team. Collectible purchased product(s) within 14 days of the date of receipt for Pakistan and Overseas customers. Return We gladly accept returns for any Dr. If you have any issue whatsoever with your order just fill out the form on the ' Contact Us' page and we will get back to you within 24 hours. If you do not like the products that you order, we are pleased to offer 14-day return or refund policy for items in their “Good Condition”. Collectible Online Purchase Orders ONLY and not for purchases at any physical store. Collectible, we have a Return & Refund Policy.
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